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Número de telefone 00212 770 371 590,
00212 684 803 333
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The green life

Situado em Marraquexe, a 23 km do Palácio Bahia, o The Green life disponibiliza acomodações com um restaurante, estacionamento privado gratuito, um salão partilhado e um jardim. Todos os quartos possuem uma televisão de ecrã plano com canais por satélite e uma casa de banho privativa. O alojamento disponibiliza uma recepção aberta 24 horas, serviços de transporte de/para o aeroporto, serviço de quartos e acesso Wi-Fi gratuito em toda a propriedade.

Os quartos desta casa de hóspedes têm um terraço com vista para a piscina. Todos os quartos do The Green life têm ar condicionado e um roupeiro.

Os hóspedes do alojamento podem desfrutar de um pequeno-almoço continental ou buffet.

O Green Life dispõe de uma piscina interior. A área é popular para esquiar e o aluguer de carros está disponível no alojamento.

O Museu Boucharouite fica a 23 km do The Green life, enquanto o Museu de Orientação de Marraquexe está a 24 km da propriedade. O aeroporto mais próximo é o Aeroporto de Marraquexe-Menara, a 29 km do alojamento.

Os nossos quartos

nossos Serviços

Equipamentos

hotel name

Papel higiénico

Toalhas

Casa de banho adicional

Toalhas/roupa de cama (mediante custo adicional)

WC adicional

Banheira ou duche

Chinelos de quarto

Casa de banho privativa

WC

Produtos de higiene pessoal gratuitos

Banheira de hidromassagem

Roupão de banho

Secador de cabelo

Duche

Salão/área de televisão partilhados

Cacifos

Check-in/check-out privado

Serviço de concierge

Sala para bagagem

Balcão de turismo

Check-in/check-out expresso

Receção disponível 24 horas

Canais de televisão infantis

Jogos de tabuleiro/puzzles

Livros, DVDs ou música para crianças

Protetores de tomadas

Babysitting/serviço para crianças Custo adicional

Serviço de limpeza diário

Equipamento para engraxar sapatos Custo adicional

Serviço de engomadoria Custo adicional

Lavandaria Custo adicional

Comodidades para reuniões/banquetes

Extintores

CCTV no exterior da propriedade

CCTV nas áreas comuns

Detetores de fumo

Alarme

Segurança 24 horas

Cofre

Transporte de/para o aeroporto (custo adicional)

Área específica para fumar

Ar condicionado

Lojas (no local)

Rede mosquiteira

Acesso ao salão executivo

Serviço de despertar

Aquecimento

Piso em azulejo/mármore

Insonorização

Aluguer de carro

Loja de recordações

Suite nupcial

Comodidades VIP

Ventoinha

Quartos familiares

Barbeiro/salão de beleza

Comodidades de engomadoria

Prensa para calças

Quartos para não fumadores

Ferro de engomar

Serviço de despertar/relógio despertador

Serviço de quartos

Pisos superiores acessíveis apenas por escadas

Árabe

Inglês

Francês

Guarda-sóis

Cadeiras de praia/espreguiçadeiras

Toalhas de praia/piscina

Thermometers for guests provided by property

Process in place to check health of guests

Staff follow all safety protocols as directed by local authorities

Guest accommodation is disinfected between stays

Transporte para o aeroporto Custo adicional

Recolha de passageiros no aeroporto

Bilhetes para transportes públicos Custo adicional

Garagem

Estacionamento vigiado

Roupa de cama

Roupeiro ou closet

Relógio despertador

Camas extralongas (>2 metros)

Vista piscina

Vista jardim

Área para piquenique

Mobiliário de exterior

Área de refeições exterior

Terraço

Terraço para banhos de sol

Churrasco

Comodidades para churrascos Custo adicional

Jardim

Mesa de jantar

Tomada perto da cama

Suporte para cabides

Bilhetes para atrações ou espetáculos Custo adicional

Animais de estimação: admitidos mediante pedido.Poderão aplicar-se custos adicionais.

Aulas de culinária Custo adicional

Passeio ou aula sobre a cultura local Custo adicional

Jantares temáticos Custo adicional

Excursões de bicicleta

Excursões a pé Custo adicional

Salas de cacifos do spa/centro de fitness

Aulas de ioga

Massagem no corpo todo Custo adicional

Massagem nas mãos Custo adicional

Massagem para casais Custo adicional

Massagem nos pés Custo adicional

Massagem no pescoço Custo adicional

Massagem nas costas Custo adicional

Pacotes de spa/bem-estar

Pedilúvio

Sala de spa/área de relaxamento

Banho de vapor

Comodidades de spa

Envolvimento corporal

Exfoliação corporal

Tratamentos corporais

Penteados

Pedicura

Manicura

Tratamentos capilares

Maquilhagem

Depilação

Tratamentos faciais

Serviços de beleza

Parque aquáticoFora do alojamentoCusto adicional

Minigolfe Custo adicional

EquitaçãoFora do alojamentoCusto adicional

Banho turco Custo adicional

Caminhadas Custo adicional

Banheira de hidromassagem/jacuzzi Custo adicional

Massagem Custo adicional

Spa e centro de bem-estar Custo adicional

EsquiFora do alojamento

Campo de golfe (a menos de 3 km) Custo adicional

Centro de fitness Custo adicional

Área de refeições

Televisão de ecrã plano

Canais por satélite

Televisão

Canais pay-per-view

Café/cafetaria no local

Chocolate ou biscoitos Custo adicional

Fruta Custo adicional

Garrafa de água Custo adicional

Buffet adequado para crianças

Refeições para crianças Custo adicional

Menus especiais dietéticos (mediante pedido)

Snack-bar

Restaurante

Grátis! Acesso Wi-Fi disponível por todo o hotel. Custo: Gratuito

Delivered food is securely covered

Physical distancing in dining areas

Feedback dos clientes

Proximidades da propriedade

The green life

Al Maaden Golf Course 13,8 km

Circuit Moulay El Hassan 15,3 km

Noria Golf Course 16,1 km

Golf Amelkis 16,4 km

Jardins de Aguedal 16,5 km

Centro Comercial Al Mazar 16,5 km

Samanah Country Club 16,6 km

Royal Palm Golf & Country Club 17,4 km

Atlas Golf Marrakech 18,1 km

The Montgomerie Golf Course 18,6 km

Restaurante Ô Atlas (Restaurante)

Palácio da Bahia 18,8 km

Praça Djemaa El Fna 19,6 km

Museu Boucharouite 19,6 km

Mesquita Cutubia 19,6 km

Souk de Medina 19,7 km

Museu Mouassine 19,9 km

Museu Orientalista de Marraquexe 19,9 km

Montanha Les montagnaes d'Atlas (Montanha) 15 km

Aeroporto Internacional Menara - Marraquexe 20 km

Contacto

Km 21, Route de l'Ourika, 40000 Marraquexe, Marrocos logo The green life
Número de telefone :  00212 770 371 590,
00212 684 803 333

info@greenlifemarrakech.com
Informações gerais :
Longitude: -7.86790207
Latitude: 31.4834638
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CONFIDENTIALITY POLICY

INTRODUCTION

In the framework of the use of its services and in particular the services accessible on its website, its mobile site, its online store and its mobile apps, The Green Life, as data processing manager, may collect and process your personal data.

We are committed to complying with privacy rules for potential customers and visitors to our website, mobile site, online store and mobile apps. All the data processing carried out in the framework of the accessible services complies with local regulations that apply for the protection of personal data and in particular, the provisions of the modified “Data Freedom Act” of 6 January 1978 and the General Data Protection Regulation (Regulation EU 2016/679) or “GDPR”.

WHAT ARE OUR UNDERTAKINGS ON DATA PROTECTION?

The Green Life undertakes to guarantee a high level of protection of the data of its customers, potential customers, website, mobile site, and online store, and mobile app users, and any other person for which it processes data.

The Green Life undertakes to comply with the regulations which apply to all the data processing it implements:

Your data is treated in a licit, loyal and transparent manner,

Your data is collected for defined, explicit and legitimate purposes and is not processed at a later date in a way which is incompatible with these purposes,

Your data is kept in an appropriate and pertinent manner and is limited to what is necessary with regard to the purposes for which it is processed,

Your data is accurate, up-to-date and all reasonable measures are taken to ensure that any data that is incorrect with regard to the purposes for which it is processed is deleted or corrected as soon as possible.

The Green Life implements the appropriate technical and organisational measures to guarantee a level of security that is adapted to the inherent risk of its processing operations, comply with regulatory requirements and protect the rights and data of the people concerned when designing processing operations.

Furthermore, The Green Life contractually imposes the same level of protection of data protection on its subcontractors (service providers, suppliers, etc.).

WHAT DATA DO WE COLLECT?

A – According to the purpose of the collection

The personal data we collect varies according to the purpose of the collection and the Service we provide. In general, we may be required to directly collect the following categories of data:

a) personal contact details such as your surname, first name, email address, postal address and telephone number(s),

b) the login details used to access your online account, or the username and password. We require this to create an account for your personal use,

c) exchanges with you, which may include details of conversations via chat, the consumer service,

d) demographic data, such as your age, gender and lifestyle preferences (among other things your favourite products and your interest in them),

e) browsing history, such as pages visited, date of visit, location when visiting, and IP address,

f) data concerning payment when a purchase or a booking is made on one of our websites or online stores, or one of our apps. In general, the invoice in your name, your billing address and payment data such as your credit card or bank account.

We may also collect personal data about you indirectly when you share content on social media, websites, stores or apps about our products and services, or when you reply to our posts and our promotional advertisements on social media.

B – Data concerning minors

The Green Life does not collect or process the data of children under 18 years without the prior consent of parents or persons with parental authority

If data concerning children is collected via our website, mobile site, online store and mobile apps, parents or persons with parental authority have the possibility of opposing this by contacting us at the address indicated at the bottom of this page.

HOW IS DATA COLLECTED?

A – Methods used to collect your data

In the frame of our relationship, you may be required to send us your data using different methods and, in particular, our website, mobile site, online store and mobile apps while you are browsing the Internet, making purchases, bookings, completing various data collection forms, subscribing to the e-newsletter, creating an account, submitting an application, posting your comments on our social media pages, making any form of contact with our establishment, or sending us your data in any way.

B – IP address

The IP address is a series of numbers that is assigned automatically to your computer by your Internet access provider each time you log in. Every time you send a request to the website, our servers make a record of your visit. We collect IP addresses with a view to analysing trends on the website. We do not send any data that allows you to be identified, which means that your session will be saved but will remain anonymous for us.

 

We may use your IP address in cooperation with your Internet access provider in order to identify you in the case of having to apply conditions of use to protect our services and clients, or in order to comply with laws in force.

C – Cookies

In order to constantly improve the quality of our services proposed on our website, mobile site, online store and mobile apps, and their suitability with your needs, The Green Life may use “cookies”, text files that serve to identify your terminal when you log in to one of our services.

The deposit of cookies or tracers on your terminal (computer, tablet, smartphone, etc.) allows établissement] to collect information and personal data according to how you configure your terminal.

Types of cookies used:

a) Cookies essential for using the website They allow you to use the main functions of the website, such as the purchase or reservation of services for example. If you deactivate cookies, you will no longer benefit from these functions.

The data stored cannot be used for commercial purposes.

b) Site performance cookies Performance cookies allow us to optimise our website and detect any technical problems that you may encounter.

They allow us to collect data about the way in which you use the website, in particular the number of visits per page, the number of error messages displayed, the time spent on a page, or the number of clicks on a zone on the website.

The data stored cannot be used for commercial purposes.c) Functional cookies

These cookies allow the website to memorise the choices that you made (such as your username, the language or the region where you are located) and provide more precise and personal characteristics. These cookies can also be used to memorise the changes made by the user, such as the size of the text or the font. They may also be used to provide the services that you have requested, such as watching a video or leaving a comment on a blog. The data collected by these cookies may be made anonymous and cannot track your browsing activity on other sites.

By using our website, you agree to receive this type of cookie on your device.

d) Advertising marketing cookies

These cookies collect data about your Internet browsing habits in order to offer you adverts that are adapted to you and your centres of interest. They also allow you to limit the number of times that you see an advert and help us to assess the effectiveness of our advertising campaigns. In general, they are installed by advertising networks with the website operator’s authorisation. They memorise visits made on a website and share this information with other companies (advertisers for example). Targeted or advertising cookies are often linked to the functions of the site provided by the partner company.

The data is collected and shared with third parties in order to offer audience targeting and optimisation solutions for advertisers and editors. No personal data is collected and an individual cannot be identified using the data collected.

e) Cookies from third-party websites and social media Our website contains links and/or content that transfer users to other websites and social media and we do not know what cookies are used by these. To find out more, please consult the information provided by these thirdparty websites and social media about their own cookies.

D – Respect for your privacy

We undertake to protect your privacy by complying with the two following principles:

– We do not associate your cookies with any data that allows you to be identified directly and personally. Under no circumstances do cookies allow your address, date of birth, telephone number or any other information that can be used to identify you to be known.

– We do not provide any personal information to advertisers or third-party websites that display our advertisements based on your centres of interest.

If your computer or your mobile is used by several people, or if it has several Internet browsers, it is possible that the content displayed to other users matches your preferences. If you want, you can modify your browser’s settings.

For further information about how cookies work and targeted advertising, consult the CNIL (French Data Protection Agency) website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.

E – Links to third-party websites

Our website, mobile site, online store and mobile apps may contain links redirecting users to third-party websites. We decline any responsibility for the collection, use, management sharing, or disclosure of data and information by these third-parties.

The communication of data on third-party websites is governed by the privacy policy and conditions of use of these websites. We recommend that you read the privacy policies of these websites before submitting your personal details.

FOR WHAT PURPOSE MIGHT THE DATA COLLECTED BE USED ?

Your data is used mainly for the purpose of making reservations and purchases (provision of services, specific services and products), canvassing, loyalty creation, activity organisation, information, sales, satisfaction surveys, organisation of competitions, new services and products designed to improve your customer experience in our establishment, statistical studies, recruitment, after-sales services, processing your requests and/or complaints. Apart from cases in which your consent has been obtained (in particular for communicating personalised offers), the processing of your data for purposes other than those mentioned above is necessary, in particular:

For ensuring the implementation of the service contract,

For complying with a legal obligation,

For the purpose of legitimate purposes pursued by our establishment in particular developing new services and offers, improving the customer service, etc.).

More specifically, your data is used:

To allow you to benefit from all the services available on our establishment’s website, mobile site, store and mobile apps: creation of a user account, e-newsletter, management of bookings, support and complaints, management of loyalty programmes, etc.

In order to allow you to browse our websites,

To match our information, notifications, offers and other forms of services to your interests as best as possible,

To facilitate the completion of administrative formalities concerning the booking and purchase.

HOW LONG IS YOUR DATA STORED ?

The Green Life undertakes to store your data for a period that does not exceed that required for the purposes for which they are processed.

The storage periods are defined according to the processing purposes implemented by The Green Life and, in particular, take account of the legal provisions which apply imposing a precise storage period for certain categories of data, any limitation periods that apply, as well as the CNIL’s recommendations concerning certain categories of data processing.

WHO IS LIKELY TO ACCESS YOUR DATA ?

A – Recipients of your data

The data collected on our website, mobile site, online store and mobile apps are likely to be communicated to our internal staff or to its ancillary service providers (sub-contractors, service providers, banks), in the frame of the completion of all or some of the services listed above. We remind you that in this context, The Green Life asks its providers to set up strict privacy and protection measures for this data.

B – Transfer of data outside the European Union

Data may be processed outside the European Economic Area (EEA). If this is the case, The Green Life will do everything to ensure that this international transfer of data benefits from the required level of security and guarantees.

HOW DO YOU EXERCISE YOUR RIGHTS ?

In accordance with the regulations which apply in the field of data protection, you may, at any time, exercise your right to access, rectify and delete your personal data as well as your right of limit and oppose processing and the portability of your personal data.

Furthermore, you have the legal right to define directives concerning the management of your data after your death.

Also, any person who is a minor at the time when the data was collected may obtain the deletion of it as soon as possible.

These rights may be exercised by writing to the following address:

The Green Life  Km 21 40000 Marrakech Morocco

info@greenlifemarrakech.com

In this frame, we ask you to accompany your request with the elements needed to identify you (surname, first name, email) as well as any other information needed to confirm your identity.

You also have a right of appeal to the Commission Nationale de l’Informatique et des Libertés (French Data Protection Agency) in the event of a breach of the regulation that applies concerning the Data Protection and the GDPR in particular.

COMPUTER SAFETY/SECURITY OF TRANSACTIONS

Ensuring the security and confidentiality of personal data that you entrust to us is a priority for The Green Life. Thus, we implement all the technical and organisational measures needed concerning the nature, scope and context of the personal data that you communicate to us and the risks presented by their processing in order to preserve the security of your data and, in particular, prevent the destruction, loss, alteration, disclosure, intrusion or unauthorised access to it in an accidental or illicit manner.

We offer you a secure online payment system based on the latest technologies in force.

The Green Life does its utmost to combat identity theft on the Internet. That is why, for example, we use a detection system for fraudulent payments made by credit card. This system protects you in the case of the loss or theft of your credit card.

The security and confidentiality of personal data is based on the good practices of all. That is why we ask you to avoid communicating your password to third parties, to systematically log out of your social media accounts (especially in the case of linked accounts), and to close your browser window after your work session, especially if you access the Internet from a computer station shared with other people. In this way, you will prevent other users from access your personal data.

CONTACT US

For any further questions about this policy or the way in which The Green Life processes your personal data, please contact us at the following address: info@greenlifemarrakech.com

MODIFICATIONS TO THE DECLARATION

The Green Life reserves the right to adapt the data protection policy. When we make substantial changes to this Declaration, we publish a link to the Declaration on the home page of our website.